MyF (Move Your Fit) is based on the Kajabi platform to manage access to its online fitness programs. This technical architecture determines how the user creates, secures, and manages their account. Understanding how this authentication layer works helps avoid the most common blockages and exploit management options that are often overlooked.
Authentication on MyF: what the Kajabi layer imposes on the user side
The MyF login page (programmes.moveyourfit.com/login) relies on the Kajabi infrastructure. This means that the MyF account is actually a Kajabi account, with its own session, cookie, and password recovery rules.
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When a user checks “Remember me,” Kajabi stores a persistent session cookie. If the browser regularly deletes cookies (strict mode, privacy extensions, private browsing), the checkbox has no effect. The form does not return any explicit error message, which often leads to confusion.
The “Forgot password” procedure redirects to the Kajabi endpoint /password/new. The reset link expires after a limited time. If the email goes to the spam folder (common with Outlook and Yahoo addresses), the request seems to never go through. Checking the spam folder before resending a request prevents temporarily blocking the account due to excessive attempts.
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To delve into each step of the identification procedure, you can log in to myf on 1 Sport 1 Coach where the process is detailed screen by screen.
MyF account security: MFA, biometrics, and online connection standards
The CNIL reminds us that the DSP2 directive requires multi-factor authentication for accounts linked to payments or subscriptions. MyF manages paid subscriptions, which places account security in a specific regulatory context.
Kajabi offers email two-factor authentication but does not natively provide validation through an authentication app (like TOTP) or biometrics. The table below compares the security methods available on MyF/Kajabi with the common standards of online subscription platforms.
| Security Method | MyF (Kajabi) | Common Standard (subscription platforms) |
|---|---|---|
| Classic password | Yes | Yes |
| Email reset | Yes | Yes |
| MFA via SMS | No | Common |
| MFA via app (TOTP) | No | In progress |
| Biometric authentication (passwordless) | No | Emerging (trend 2025-2026) |
| “Remember me” cookie | Yes | Yes |
This gap means that the strength of the password remains the only true barrier on a MyF account. A unique, long password stored in a dedicated manager compensates for the lack of advanced MFA.
UX-UI trends for 2025-2026 show that security is evolving towards passwordless logins (passkeys, browser-integrated biometrics). Kajabi has not yet integrated these mechanisms. If this feature arrives, it will simplify login while enhancing protection, but for now, the password remains the central point to focus on.
Managing the MyF user account: concrete actions available after login
Once logged in, the MyF user space provides access to several actions that many subscribers do not use due to a lack of visibility in the Kajabi interface. Here are the operations actually available:
- Change the email address associated with the account, which also changes the login identifier (the change takes effect immediately, without confirmation via the old email)
- Change the password from the profile settings, without going through the “Forgot password” procedure
- View payment history and download invoices related to the Move Your Fit subscription
- Manage the active subscription (switching from one plan to another, cancellation, renewal date)
Changing the email changes the identifier without any visible alert. If you use a work email and leave your company, the account becomes inaccessible unless you changed the address before losing access to the mailbox. This trap is common and rarely mentioned in login guides.
Resolving the most common MyF login issues
Login errors on MyF fall into three distinct categories, each with a different technical cause.
- The message “incorrect username or password” appears when the entered email address does not match any Kajabi account. This often happens when the user signed up with an alternative address (Gmail instead of the ISP address, for example)
- The login page spins indefinitely without loading the dashboard. This behavior usually comes from an ad blocker or firewall that blocks Kajabi scripts. Temporarily disabling the extension resolves the issue in most cases
- The password reset link does not work. The link expires after a short time, and clicking “Forgot password” multiple times generates several links, of which only the last one remains valid
On mobile, accessing through the integrated browser of an app (Instagram, Facebook) often causes problems. These embedded browsers poorly manage Kajabi session cookies. Opening the link in Safari or Chrome via the “Open in browser” button resolves the issue.
MyF login on mobile app: browser or direct access
MyF does not have a native app on the App Store or Google Play Store. Mobile access is through the browser, which has concrete implications for account management.
Adding programmes.moveyourfit.com to the phone’s home screen (the “Add to Home Screen” feature on Safari and Chrome) creates a shortcut that behaves almost like an app. The session cookie persists as long as the browser cache is not cleared, which avoids having to re-enter credentials with each visit.
However, this method does not allow for receiving push notifications, unlike a native app. Session reminders or subscription renewal alerts only arrive via email. Ensuring that messages from moveyourfit.com are not filtered by the email provider remains the only reliable workaround.
Managing the MyF account relies on Kajabi mechanisms that are never presented as such to the user. Knowing this technical layer transforms a sometimes frustrating journey into a controlled routine, provided that the password is treated as the central piece of account security.